In this blog post, we will explore all the essential information about Zain SIM cards, its coverage and speed, connectivity options for travelers, best SIM card options, eSIM support, purchasing and activation process, call and SMS rates, useful USSD codes, top-up methods, and frequently asked questions. So, let’s dive in and find out everything you need to know about using Zain in Kuwait as a tourist.

Zain SIM Card & eSIM

I. Quick Facts about Zain

Zain Kuwait is the first mobile telecommunications company in the Middle East and Africa, and they offer a variety of services to their customers.

  • Founded: 1983
  • Full Name: Mobile Telecommunications Company Saudi Arabia (Zain KSA)
  • Services: Mobile, home broadband, enterprise solutions
  • Subscribers: Over 10 million
  • Coverage: 95% population coverage across 334 cities/towns in KSA
  • Stores/Agents: Over 300 Zain stores, 1800+ retail partners

II. Kuwait Zain Coverage and Speed

When it comes to coverage and speed, Zain is considered one of the best telecommunication providers in Kuwait. Let’s take a closer look at its coverage and speed in the country.

1. Zain Coverage in Kuwait

Kuwait Mobile Operator Coverage
Kuwait Mobile Operator Coverage

Here is an analysis of Zain’s coverage based on the Opensignal report for Kuwait:

  • Zain wins the Availability award with a score of 98.8%. This means Zain customers had a 3G or better connection 98.8% of the time when using their mobile device.
  • Zain’s 5G Availability score of 32.6% was the lowest of the three operators. However, the report notes this metric represents the early stages of 5G deployment and availability will likely improve over time as operators expand their 5G networks.

Overall, Zain’s coverage metrics paint a picture of a network that strives to keep customers connected whether on 4G or 5G as it builds out next-generation services. Coverage will remain a priority metric as 5G coverage expands in the coming years.

2. Zain Speed

Kuwait Mobile Operator Speed
Kuwait Mobile Operator Speed

Here is an analysis of Zain’s speeds based on the August 2023 Kuwait Mobile Network Experience Report from Opensignal:

  • Download Speed Experience: Zain places second for Download Speed Experience with a score of 48.2 Mbps. While this is lower than leader Ooredoo, it represents no statistically significant change from Zain’s previous result.
  • 5G Download Speed: Zain wins this category outright with an average speed of 328.9 Mbps. This is an improvement over Ooredoo, the previous leader, and represents an increase of 34.7 Mbps (11.8%) for Zain compared to the last report.
  • Upload Speed Experience: Zain comes in second place here as well with an average of 13.6 Mbps, slightly behind leader Ooredoo. However, its score has not changed significantly from the previous reporting period.
  • 5G Upload Speed: In this metric, Zain places third with an average of 26.1 Mbps. While lower than category winner Ooredoo, Zain’s score remains statistically unchanged.

In summary, Zain has improved its 5G download speeds significantly according to this report, pulling ahead of Ooredoo to take the lead in that important measurement. Its average overall download, upload and 5G upload speeds remain strong and competitive, although trailing the leader Ooredoo. Zain’s focus appears to be on enhancing its premium 5G experience for subscribers in Kuwait. The Opensignal data indicates it is making progress in delivering faster 5G download speeds to customers.

III. Zain Connectivity Options for Travelers to Kuwait

Zain, one of Kuwait’s leading telecommunication providers, offers two main connectivity options for travelers visiting the country: traditional SIM cards and eSIMs.

Feature SIM Card eSIM
Availability Widely available Limited availability
Purchase location Airport, Zain branches, authorized retailers Online
Activation process Requires visiting a store and providing documents Easy online activation
Phone compatibility Requires a compatible unlocked phone Requires a compatible eSIM-enabled phone

Our recommendation: If you have a compatible device and prefer a convenient option, an eSIM might be a good choice. However, if you need a SIM card immediately upon arrival or are unsure about eSIM compatibility, a physical SIM card is the more accessible option.

IV. Best Zain SIM Cards for Tourists & Cost

Zain offers various SIM card options for tourists, depending on their needs and budget. Let’s take a look at the best SIM cards for tourists and their cost.

Plan Price (USD) Data Validity Calling & Texting
eeZee SIM 100GB ~$16 100GB 4G Internet 30 Days 100 Local Minutes
eeZee SIM 250GB ~$19 250GB 4G Internet 30 Days 250 Local Minutes + 250 Zain-To-Zain
eeZee SIM 150GB ~$22 150GB 5G Internet 30 Days 150 Local Minutes + Unlimited Zain-To-Zain
eeZee SIM 300GB ~$26 300GB 5G Internet 30 Days 300 Local Minutes + 300 Zain-To-Zain
eeZee SIM 500GB ~$45 500GB 4G Internet 90 Days 1000 Local Minutes

V. Does Zain Support eSIM?

Yes, Zain supports eSIM.

eSIM allows hassle-free activation of cellular service without a physical nano-SIM card. Advantages include immediate setup, switching carriers easily from your device settings, and using multiple local profiles while traveling.

VI. Where Can You Buy a Zain SIM Card and eSIM?

Zain SIM cards and eSIM options provide reliable coverage throughout the country. Here’s where you can buy a Zain Kuwait SIM card and eSIM:

1. Where to buy Zain SIM card in Kuwait

There are a few easy options to purchase a Zain SIM card when visiting Kuwait:

  • Upon Arrival – Visitor SIMs can be purchased at the post-airport SIM card counter as you exit customs. This is very convenient to get connected right away.
zain sim card at airport
  • Zain Store – Zain has numerous flagship stores around Kuwait where you can purchase different SIM packages. Find the nearest store at Zain store. The stores have a consistent orange and blue design for easy visibility. Staff can assist in English.
zain store
  • Other Authorized Retail Stores – Many retailers like supermarket stalls or electronics shopsfunction as authorized Zain resellers. This includes outlets of leading retailers Nabd.
Zain Other Authorized Retail Stores

Tips when buying a physical Zain Kuwait SIM card:

  • Have your passport ready for registration
  • Check available packages suited to your stay length
  • Ensure the SIM is activated before leaving the store

2. Where to buy Kuwait Zain eSIM

You can buy a Kuwait Zain eSIM in two ways:

  1. Online: You can purchase an eSIM through eSIM providers such as kuwaitesim.com.
  2. Zain store: You can also visit any Zain store in Kuwait to purchase an eSIM. You will need to provide your passport or Civil ID when purchasing an eSIM.

VII. How to activate Zain SIM Card/eSIM

If you have recently purchased a new Zain SIM card or eSIM for your mobile device, here are the steps to activate it on your network.

1. How to use Zain Kuwait SIM card

You only need to follow these simple steps and everything will be ready.

  1. Insert the SIM card: Locate the SIM card slot on your device
  2. Power on your device: Turn on your device and wait for it to recognize the SIM card
  3. Activate the SIM card: In most cases, the Unitel Laos SIM card will be pre-activated
  4. Set up APN settings if you can not use the eSIM.
  5. Check your services.

2. How to activate Zain eSIM

Getting started with a Zain eSIM for Kuwait is quite easy as follows:

  1. Install the eSIM
  2. Activate the eSIM
  3. Set up the eSIM
  4. Start using the eSIM: Once the eSIM is activated and set up, you can start using its services.

VIII. Kuwait Zain Call & SMS Rates

Zain offers competitive call and SMS rates for both local and international destinations. Here are the standard rates for calls and SMS:

Package/Rate Description Rate (USD)
Local Calls Per minute rate for calls within Kuwait 0.03
International Calls Per minute rate for calls to other countries Varies by country, e.g. 0.15 to USA/Canada
SMS Price per local SMS sent in Kuwait 0.01
Data Price per 1GB of high speed data 2.75
Black package Unlimited calls, texts, data for 30 days 15.95

Notes:

  • The base currency in Kuwait is Kuwaiti Dinar (KWD). Rates above converted to USD for ease of understanding.
  • Actual call and data rates may vary according to specific SIM package or promotions. Flat rate packages like Black provide better overall value.
  • International call rates are higher than local rates and vary based on called country. SMS and local calls have very affordable flat rates.

IX. Useful USSD Codes for Zain SIM Card/eSIM

USSD codes are quick and convenient ways to access various services and information on your Zain SIM card or eSIM. Here are some useful USSD codes that you can use as a tourist:

USSD Code Description
*123# Check balance, validity and items on your account
124PIN# Change/remove your PIN number
*100# Find your phone's IMEI number
*556# Turn 2G/3G/4G data connection on/off
*500# Report issues to Zain customer support
123901# Top up with KD5 credit
123902# Top up with KD10 credit
123905# Top up with KD20 credit
111Number# Block numbers from calling your line
121Number# Unblock previously blocked numbers
*554# Check account usage and validity dates
5051# Activate call forwarding when number is busy
5050# Deactivate call forwarding when busy
1234# Check phone number registered with Zain

X. How to Top-up Zain SIM Card/eSIM

To top-up your Zain SIM card or eSIM, you can use any of the following methods:

  1. Purchase a recharge voucher from any Zain retail store, kiosk, or authorized reseller and dial 141# to recharge.
  2. Use Zain’s website or app to top-up using a credit or debit card.
  3. Visit a Zain self-service machine and follow the instructions to top-up.

XI. Alternatives to Zain Kuwait

Here are some of the alternatives to Zain Kuwait

  • STC (Saudi Telecom Company): STC is a Saudi Arabian telecommunications company that offers mobile, fixed, broadband, and internet services in Kuwait. They are known for their wide coverage and fast speeds.
  • Ooredoo Kuwait: Ooredoo is another major player in the Kuwaiti telecom market, offering a wide range of mobile and fixed-line services. They are known for their innovative products and services, as well as their strong network coverage.
  • kuwaitesim.com: Another global option that offers pay-as-you-go data plans on eSIM. eSIM virtual profiles work across 180+ countries including Kuwait by utilizing different providers.

These are just a few of the alternatives to Zain Kuwait. It is important to compare the different providers and their offerings to find the best fit for your needs.

For travelers to Kuwait, there are many eSIM providers on the market. With an eSIM from providers like eSIM, customers do not need to go to a Zain store to register an eSIM.

Kuwaitesim.com, affordable data plans, wallet-friendly prices

XI. FAQs about Zain in Kuwait

How can I check my Zain balance or recharge?

Users can check balance or recharge via the Zain online portal, Zain app, ATMs, Zain service centers or through third party retailers. e-balance SMS queries are also supported.

What is Zain’s customer service number?

What is Zain’s customer service number?
The main customer service number for Zain in Kuwait is 183 in case of any queries, complaints or issues with the connection/account.

Does Zain offer internet services beyond mobile?

Yes, Zain also offers fixed broadband plans in Kuwait via fiber, ADSL or WiFi technologies for home and business customers.

What are Zain’s international roaming rates and packages?

Zain offers daily, weekly and monthly roaming packages to its customers traveling abroad. Individual rates apply outside packages which can be expensive.

XI. Final Words

In conclusion, Zain is an excellent choice for tourists visiting Kuwait. With its extensive coverage and high-speed internet services, you can stay connected and enjoy all the benefits of being online while exploring this beautiful country. Whether you prefer a physical SIM card or an eSIM, Zain has got you covered with its various connectivity options and affordable rates. So, make sure to grab a Zain SIM card or eSIM upon arrival and have a hassle-free communication experience during your trip to Kuwait.